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 Matthews Steer is emotionally committed to your business and personal financial position. Typically, emotional commitment and accountancy are a contradiction in terms but that's the way it has been from the outset. It's inherent in the culture and as Matthews Steer has grown, our new team members have been encouraged to take your challenges and successes personally. So it's more than numbers and compliance. Often simple changes make extraordinary differences. Not long ago, one of our team asked a client if his market was price sensitive. It wasn't, so a simple pricing change increased the gross profit by 15% with great client acceptance. The business moved from survive to thrive instantly. These might be very simple examples, but characteristically accountants are poor communicators, making issues seem far more complex than they are. Or are so heavily buried in compliance files there's no time to see wood for the trees. Matthews Steer team members are trained and required to see the underlying tales in your numbers and relate them to you clearly and concisely. Where most firms see nothing but columns and figures, we see and relate the stories they tell. |
 We had been terribly disappointed by accountants but then we were introduced to Matthews Steer and that has been that. They have helped us grow the business a lot – there’s no way we would be where we are without them. We rely on them for a lot of advice and on balance we act on around 85% of it. Ken told me how to set up the business and Dallas looks after me and whenever we ring up they’re available or return our calls quickly. These are the best people and I have said as much to many people who have asked. The important thing is the one-on-one relationships. They get back very promptly with  answers and they make it all very clear.
Jim McKenzie |
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