IT Solutions company Zynet started working with Matthews Steer just over two years ago. In the words of founder Paul Turner, the decision to do so has seen their business “go gangbusters”.
Paul Turner founded Zynet after more than 12 years working in corporate IT with companies such as National Mutual (now AXA) and Mobil Oil Australia (now Exxon Mobil).
Having worked in the IT industry for over a decade, Turner was acutely aware of the shortcomings of outsourced IT solutions, which motivated him to start his own business. He established business solutions firm Zynet, in 1999, and began commercial operations in 2000. Just over two years ago the MD and CEO decided he wanted to take his business to the next level, and realised that in order to do so, he would need to make some changes.
“We were with an accountancy firm that wasn’t driving strategy, they were all about compliance so the planning element was missing,” Turner said.
“We felt we needed a strategic view so we chose Matthews Steer. Having another set of eyes from outside the business looking in, asking how and why you do what you do, is the key. It adds accountability and drives the business to new heights.”
“Our reputation means that we get a lot of referrals from our customers. While other businesses like us are spending big on marketing, we like our results – and our customers’ business outcomes – to do the talking.”
Turner says Matthews Steer’s relationship-based business philosophy is a perfect fit for Zynet. “We see our relationship with Matthews Steer as a collaborative advisory partnership rather than a traditional accountant-client relationship,” said Turner.
“It’s worked because we share the same approach to business. We want our customers to get results, and for their businesses to grow. When they grow, we grow. Matthews Steer takes the same approach. They are genuinely interested in every facet of our business, and have embedded themselves within our business.”
Turner says Zynet’s relationship with Matthews Steer has proven to be a huge turning point for the company.
“They’ve lifted our confidence to a new level, helped us demonstrate our capability to a wider customer base and helped us improve our position in the market place. They see the value in what we do, so not only have they provided referrals, they’ve also helped us attract better customers with a higher net worth.”
“We’ve even found that we are competing with and beating larger companies to win contracts. Essentially, since working with Matthews Steer, the business has gone gangbusters. We’ve seen exponential profit growth since working with them.”
To speak to the Matthews Steer team about how you can take your business to the next level, call 03 9325 6300 or email firstname.lastname@example.org.